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The NHS in Heywood, Middleton Rochdale and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. Click here

Call 111 now if you have:

  • a high temperature 37.8 or above
  • A New Continuous cough
  • Loss of taste or smell

Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.

 

Further information is available on nhs.uk.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

 

You can find the latest information and advice from Public Health England at Further information is available on nhs.uk

   

Patient Participation Group - (Currently on hold due to the Covid-19 virus)  Join our patient participation group. We hold meetings at the practice on the 3rd Wednesday of every 2nd month at 6:30pm.  No booking necessary, you can just turn up on the day. dates for the year can be found on the Patient group link.

The surgery will be closed for staff training 1 - 6:30 pm on the 2nd Thursday of every monthPlease note the surgery will no longer re-open at 4:00 pm.  When you ring the surgery the answer phone will provide you with the contact number for Bardoc. - In April 2020 this will be the 3rd Thursday 16th.

What should I do if I fall ill when I’m away from home?

If you are ill while away from home or if you are not registered with a doctor but need to see one you can ask to be registered as a temporary patient at a nearby GP practice for up to three months. This process allows you to make use of a local practice but still remain a patient of your permanent GP practice at home. However, after three months, if you still wish to access this practice you will be required to permanently register.

If you wish to register with us as a temporary patient simply contact the practice directly.

 

(If you have not already registered for this service, please call into the Surgery with 2 forms of ID –1.photo and 2.proof of your address)

Click here to email the practice your Prescription Request

Should there be any queries regarding your request you will be contacted to discuss and therefore this may cause a delay in processing your prescription. Please allow 3 working days for your prescription to be actioned.


How do I get my prescription:

Your doctor will usually give you your first prescription which will have 2 parts.  The GREEN slip is the actual prescription which you give to the pharmacist to obtain your medication.  The White side shows the list of drugs that you can order as repeat issues.  Please keep this as you need to order more medication. 

PLEASE NOTE:  REPEAT PRESCRIPTION REQUESTS ARE NO LONGER ACCEPTED BY TELEPHONE

Please refrain from telephoning the surgery for repeat prescriptions as this can block the line used for emergencies.

There are 5 other ways in which you can order a repeat prescription:

Online - complete the online form on the surgery website - see reception for an application form to register for online access.

Post - By sending it to the practice directly. If you require the prescription to be sent back, you should include a stamped self addressed envelope with your request. 

White slip attached to your prescription - Tick the relevant boxes and place your request into the dedicated repeat prescription box in the practice's waiting room.  

Request slip available in reception - Place your request into the dedicated repeat prescription box in the practice's waiting room.  

Pharmacy - Register with your local pharmacy who can request/dispense and deliver your medications.

*It is important that you order your repeat prescription at least 48 hours prior to running out of your medication.


**We cannot accept verbal requests for repeat prescriptions at the Reception Desk. This breaks medical in confidence regulations. However, our receptionists are there to help you so if you do need to order a prescription at the surgery, a receptionist will print out a repeat prescription for you and you can use this to make an official request. 


 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website